BlueTree 5000 User's Guide

4000 & 5000 Series User’s GuideBlueTree 4000 & 5000 Series CDMA ModemsUser’s GuideRevision 1.5 Copyright © 2007 BlueTree Wireless Data Inc.

4000 & 5000 Series User’s Guide2.3 Specifications2.3.1 General specificationsCDMA Dual-bandSupports both North American frequency bands: 800 M

4000 & 5000 Series User’s Guide2.3.2 I/O SpecificationsThe modem has 4 digital inputs, 3 analog inputs and 3 digital outputs for remote control

4000 & 5000 Series User’s Guide2.3.3 Power specifications and consumptionPower is supplied to the modem via the 4-pin connector on the rear pane

4000 & 5000 Series User’s Guide2.3.4 GPS specifications (5000 series modems only)General• L1 frequency (1575.42 MHz) • C/A code (Standard Positi

4000 & 5000 Series User’s GuideTable 72.4 Modem ViewsFrontBack(5600)Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc.

4000 & 5000 Series User’s Guide2.5 Indicators Lights (LED)The modem has 8 green LEDs on its front panel providing information on the state of th

4000 & 5000 Series User’s Guide2.6 Data Interface Specifications: Serial, Ethernet & USB2.6.1 Ethernet PortThe modem's 10/100Mbps Eth

4000 & 5000 Series User’s GuideSection 3: BlueVue Device ManagerThe 4000/5000 series modems can be configured using BlueVue Device Manager, a soft

4000 & 5000 Series User’s GuideIf using a serial cable:1. Select Serial2. Select the COM port in the dropdown list, then click OKIf using an Ether

4000 & 5000 Series User’s Guide3.1.2 Software overviewModem DiagnosticThis screen displays various technical information pertaining to the modem

4000 & 5000 Series User’s GuideBlueTree Wireless Data, Inc.2425 46th AvenueLachine, QC, Canada H8T 3C9Tel: +1 (514) 422-9110Toll Free: 1-877-422-9

4000 & 5000 Series User’s GuideSection 4: Activation & WAN Setup4.1 ActivationA modem must be activated before it can be used on the cellula

4000 & 5000 Series User’s Guide4.1.3 Confirm the success of activationOnce the activation process above is complete, navigate to WAN (WAN Settin

4000 & 5000 Series User’s Guide4.2 WAN SetupOnce the modem has been activated, it must be configured in order to authenticate for use with the c

4000 & 5000 Series User’s GuideAlways On & On DemandWhen the modem is set to Always On, it will attempt to maintain a permanent connection to

4000 & 5000 Series User’s GuideSection 5: LAN Setup5.1 Ethernet and USB LANComputers and devices that use the modem’s Ethernet and USB connectiv

4000 & 5000 Series User’s GuideIf the attached device must use a specific (static) IP, then the modem's LAN configuration must be changed so

4000 & 5000 Series User’s Guide5.2 Dial-up Networking (DUN) over serial Regardless of the modem type, using a serial cable will cap the bandwid

Section 6: IP Networking FeaturesAs mentioned previously, the modem acquires an external public or private IP address (WAN IP, or Wide Area Network IP

6.1.1 Port-forwardingSince the 4000/5000 series modem is a network address translation (NAT) enabled router, the remote computer connecting to the m

6.1.2 DMZThis feature, when enabled, instructs the modem to forward all incoming traffic to a single IP destination on the LAN. An exception will be

4000 & 5000 Series User’s GuideDeclaration of ConformityFCC Compliance and Industry Canada Statement4200/5200FCC O9EQ2438IC 3651C-Q24384600/5600FC

6.1.4 Dynamic IP registrationThis feature allows the modem to report a message to a user-configurable IP address every time its WAN IP address chang

6.1.5 Password protectionThis feature allows administrators to restrict configuration access to certain users. Figure 17To enable password protectio

Section 7: Serial-IPThis feature allows communication over the cellular network in two common setups. The first is a server communicating with a remot

Section 8: I/O ManagementBlueTree offers a complete set of AT commands to query/set its general purpose and dedicated input and output pins. This sect

Section 9: GPS Settings The modem’s GPS reporting frequency determines the cellular network bandwidth consumption. A higher reporting frequency will

Feature: Store & Forward The 5200 and 5600/A series modems have an integrated 512Kbytes Static RAM memory chip dedicated to storing GPS fixes. It

Section 10: Event ReportingEvent Reporting is covered in its own document, the I/O Management & Event Reporting Guide, available at www.bluetreewi

Section 11: Hardware Installation11.1 Cellular antennaThe selected cellular antenna(s) must meet the following specifications:• Maximum rated gain o

11.2 Antenna diversity The 4600/A & 5600/A modems have two antenna connectors available, labeled RF-1 and RF-2.• RF-1 : This is the main antenna

11.4 Ethernet cableIf you are connecting to the modem via the Ethernet port, you will need a crossover category 5 cable with two 8-pin RJ45 connecto

4000 & 5000 Series User’s GuideTable of ContentsSection 1: Package Contents

11.7 Power source IMPORTANT: Any installations involving electrical wiring and connections should be done by someone who is experienced in this fie

11.7.1 Powering up the modemFigure 21• Connect the red wire directly to the battery’s positive (+) terminal or to a source of 8-to-30Vdc• Connect th

11.8 I/O Cable WiringThe I/O specifications are available in the Product Overview section of this document.It should be noted that the I/Os of the m

11.8.1 Connecting a panic button or a passive on/off sensor to the modem’s digital input:Figure 241. Connect the negative side of the voltage source

11.8.2 Connecting an active voltage source to the modem’s digital input:Figure 251. Connect the negative side of the voltage source to GND.2. Connec

11.8.3 Turning on and off an external peripheral using a power relay on the modem’s digital output:Figure 261. Connect the positive side of the rela

11.8.4 Connecting an analog gauge or source (0-5Vdc) to the modem’s analog input:Figure 271. Connect the negative side of the analog source to GND.2

11.8.5 Connecting an analog gauge or source (4-20mA) to the modem’s analog input:Figure 28Follow the above diagram to convert a 4-20mA source into a

Appendix A : Firmware UpgradesBlueTree periodically releases updates to the BlueX firmware used on the 4000/5000 modems. These updates improve the mod

2. Download the firmware files Download the latest standard firmware package files from www.bluetreewireless.com, and extract the zip file to a folder

4000 & 5000 Series User’s Guide11.2 Antenna diversity

4. Perform the kbt firmware upgradeThe steps to upgrade the kbt firmware are identical to those of the abt firmware, however they are rarely necessary

Appendix B : Sending AT CommandsAT commands are short text strings that can be sent to the modem to set, remove and query a modem's configuration

You should now be able to send AT commands. You will not see what you type until you send the command ATE1 or enable echo in HyperTerminal's sett

Appendix C : Basic GPS Reporting in BlueVue Device Manager The modem’s GPS reporting frequency determines the cellular network bandwidth consumption.

 When the modem has not acquired a GPS fix, the reporting behavior is different depending on the protocol. if using NMEA, then the modem will report

2. Setting a destination Figure 35BlueVue Device Manager allows you to send GPS reports to the serial port and/or up to two IP destinations. Check the

Appendix D : Dial-Up Networking in WindowsThis appendix shows how to create a dial-up networking session to access the Internet/cellular network when

Creating a Dial-Up Networking session 1. Click Start > Run, type control ncpa.cpl and then click OK to open the Network Connections panel.2. Click

Appendix E : BlueVue Device Manager Troubleshooting Before troubleshooting, download and install the latest version of BlueVue Device Manager and upg

Troubleshooting: The easiest way is to perform a firmware recovery. This resets the modem’s configuration to its default settings, which will restore

4000 & 5000 Series User’s GuideSection 1: Package ContentsThe modem’s retail package contains the following items:1 4000/5000 Series modem2 15-foo

3. (SERIAL) The BlueVue Device Manager message box displays “COMx is already in use”Possible cause: Another software application is already using the

6. The BlueVue message box displays “[Modem]…is not responding to expected commands”Possible cause: The modem’s firmware and BlueVue Device Manager ar

Appendix F : Activation TroubleshootingWhen the modem is connected to the cellular network, its LNK LED will stay on, and BlueVue Device Manager’s Mod

3. Configure the Connection InitiationThe modem must be configured to connect to the network.To do this, open BlueVue Device Manager and navigate to W

Appendix G : Application & Miscellaneous TroubleshootingThis appendix assumes that the modem is currently online, and therefore the problem cannot

Troubleshooting: 1. Open a command prompt window by clicking Start > Run then entering “cmd” in the Run window. 2. At the command prompt, type ping

Confirm with your IT technician that no firewall is blocking outgoing connections.Possible cause #3: You did not perform the appropriate port-forwardi

Section 12: WarrantyBlueTree Wireless Data Inc. warrants its cellular modems against all defects in materials and workmanship for a period of one (1)

4000 & 5000 Series User’s GuideSection 2: Product Overview2.1 IntroductionThe BlueTree 4000 & 5000 series modems are rugged cellular modems

4000 & 5000 Series User’s Guide2.2 Features3 different data connection interfacesSerial/RS-232/COM, Ethernet, and USBAutonomous & persistent

4000 & 5000 Series User’s GuideInputs and OutputsSensors can be connected to the I/O port of the modem (4 digital inputs, 3 digital outputs and 3